Customer Service Agent
at Aquirity Consultants
Raleigh, NC 27609, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 24 Oct, 2024 | USD 44 Hourly | 30 Jul, 2024 | N/A | Interpersonal Skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
We’re seeking a friendly and empathetic Customer Service Agent to join our team! As a Customer Service Agent, you’ll be the voice of our company, providing exceptional customer service to our clients and customers. If you’re a people person with excellent communication skills and a passion for helping others, we’d love to hear from you!
REQUIREMENTS:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving skills and attention to detail
- Ability to work in a team environment
How To Apply:
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Responsibilities:
- Answer customer inquiries via phone, email, and/or chat
- Resolve customer complaints and concerns in a timely and professional manner
- Provide product information, resolve issues, and offer solutions to customers
- Escalate complex issues to supervisors or team leads as necessary
- Maintain accurate records of customer interactions and resolutions
- Meet or exceed customer satisfaction and quality metrics
- Stay up-to-date on product knowledge and company information
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Raleigh, NC 27609, USA
