Customer Service Agent

at  Executive Aviation

Abbotsford, BC, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate20 Jan, 2025USD 17 Hourly21 Oct, 2024N/ASoftware,Aircraft,Completion,Boarding,ReliabilityNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!
In Abbotsford you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Does working for one of the fastest growing ground handling companies in Canada appeal to you? Are you excited to work for a company that is dedicated to your professional growth? Are you someone who is known for reliability and flexibility?
If you answered ‘Yes!’ to any of our question, then apply and come join us! Executive Aviation is hiring part time and full-time Customer Service Agents at the Abbotsford Airport (YXX) who love working in the tourism industry, and anything people and travel related. This role reports directly to an amazing Shift Lead who is there to support you.

QUALIFICATIONS

  • You are a true customer service champion with a minimum of two years’ in a customer-facing role
  • You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
  • You love to multi-task and are comfortable in a fast-paced where time pressures are a way of life
  • You are a great communicator in both individual and group settings and have a demonstrated proficiency with computers and software.
  • Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
  • Previous airport experience would be considered an asset
  • Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
  • An ability to meet all conditions of employment:
  • Restricted Area pass issued by Transport Canada
  • A criminal background check
  • Hold a valid driver’s license
    UEeK6C6I8

Responsibilities:

Our customer service agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys:

  • Helping passengers check-in
  • Supporting self-serve kiosks
  • A physical ability to consistently lift up to 70lbs/32 kgs
  • Preparing aircraft for on-time departures
  • Facilitating deplaning and boarding of passengers
  • Greeting passengers who are arriving from flights
  • Following airline specific check-in policies and procedures
  • Positively work airline crew
  • Kindly enforce airline and airport policies and procedures to passengers
  • And more!


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Abbotsford, BC, Canada