Customer Service Agent - Free Trade Zone (Zona Franca)
at Expeditors
PDA, Provincia Alajuela, Costa Rica -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 01 May, 2025 | Not Specified | 02 Feb, 2025 | 1 year(s) or above | Interpersonal Skills,English,Computer Skills,Customer Service,Excel,Powerpoint | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Company Description
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ professionals in a worldwide network of over 3050 locations across six continents.
“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- Over 18,000 trained professionals
- 350+ locations worldwide
- Fortune 500
- Globally unified systems
Job Description
Ensure timely and accurate movement of freight and information, while providing exceptional customer service.
- Ensure smooth and timely customs process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Custom files and reporting
- Ensure accurate and timely client billing
- Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
- Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
- Assist with verification of customs declaration information and the submission of such to the customs authority
- Ensure compliance at all times to regulations
- Entries under FTZ regimen
- Tic@ knowledge
- Import Permit - VUCE 2.0
QUALIFICATIONS
- Fluent in English
- Own transportation
- Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience
- Understanding of transportation documentation and terms is a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Strong desire to learn
- Good computer skills (Excel, Word, PowerPoint)
- College degree or educational equivalent
Additional Information
Expeditors offers excellent benefits
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Logistics/Procurement
Purchase / Logistics / Supply Chain
Logistics
Graduate
Proficient
1
Provincia de Alajuela, Costa Rica
