Customer Service Agent
at goya
Home Office, Nordrhein-Westfalen, Germany -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 19 Dec, 2024 | Not Specified | 26 Sep, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
DEINE AUFGABEN
- Kundensupport per Telefon, E-Mail oder Portal
- Ansprechpartner (w/m/d) für eingehende Kundenprobleme
- Behebung von Kundenproblemen
- Verfolgung eskalierter Probleme mit Hilfe von Coaching und Mentoring, um die geeignete Lösung zu erlernen und das allgemeine Wissen zu erweitern
- Verfolgung und Dokumentation von eingehenden Supportanfragen
- Aktualisierung von Kundeninformationen
How To Apply:
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Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Systems / EDP / MIS
IT Support
Graduate
Proficient
1
Home Office, Germany