Customer Service Analyst

at  Schneider

Green Bay, WI 54301, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate07 Feb, 2025Not Specified08 Nov, 20241 year(s) or aboveComputer Science,Supply Chain,Finance,Communication SkillsNoNo
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Description:

Location: Green Bay, WI
Shift: 1st Shift
Work model: On-Site
Schedule: FULLTIME; Monday-Friday, 8 a.m.-5 p.m.

JOB OVERVIEW:

Schneider is seeking a Customer Service Analyst in Green Bay to provide analytic support to the daily operations of one of Schneider’s customer accounts. The Customer Service Analyst will complete compliance reporting and will work closely with buyers, account managers and the customer.

SKILLS AND QUALIFICATIONS:

  • Bachelor degree in business, supply chain, computer science, math or finance.
  • One to two years of relevant work experience preferred.
  • Have strong written and oral communication skills.
  • Good at problem solving.

Responsibilities:

  • Have a deep understanding of the customer’s supply chain strategy and objectives.
  • Evaluate the customer’s needs and provide input in areas such as pricing, service and rate structure.
  • Work with internal and external stakeholders to exceed customer expectations.
  • Make profit-based decisions.
  • Lead meetings with the customer on a regular basis to provide direction and feedback.
  • Assist with the customer’s billing process.


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Outsourcing/Offshoring

Purchase / Logistics / Supply Chain

Customer Service

Graduate

Computer science math or finance

Proficient

1

Green Bay, WI 54301, USA