Lugar: MX - Central Office - Santa Fe
Representante de Adquisición de Talento de Goodyear: SONIA NIETO

EDUCATION AND CERTIFICATIONS

Business Management, Engineering school or equivalent bachelor’s degree

EXPERIENCE

A minimum of x (3) years of professional experience in Supply Chain Positions- Customer Service and Sales. Product experience

KNOWLEDGE, SKILLS AND ABILITIES

Communication skills, service level, ability to Interact with senior management levels, organization, responsibility, planning, basic English, Microsoft office tools-SAP

LI-SN1

Goodyear es una de las compañías de neumáticos más grandes del mundo. Emplea a, aproximadamente, 74 000 personas y fabrica sus productos en 57 instalaciones de 23 países del mundo. Sus dos centros de innovación ubicados en Akron, Ohio, y Colmar-Berg, Luxemburgo, se esmeran por desarrollar productos y servicios de vanguardia que definan el estándar de la industria respecto de tecnología y desempeño. Para obtener más información sobre Goodyear y sus productos, visite http://www.goodyear.com/corporate

PRIMARY PURPOSE:

Execute and follow up the collaborative Planning Forecast and replenishment program for the main customers. Focus on development (customer thinking)

MAIN RESPONSIBILITIES:

Improve order management by reducing the processing time and increasing the visibility for internal and external customers.
Responsible by the customer order cycle, improving the customer service level Develop and execute specific actions that bring value to our customers taking into account each one particularities.
Lead the daily operation meeting to manage the order process cycle.
Lead the customer service level policy, in order to guaranty the customer satisfaction.
Active support in customer needs, guide the customer requirement inside of the company areas.
Support Class A S&OP vision and practices.
Support the local CPFR process, encompassing cross functional participation of Sales, Marketing, Customer Service, Planning and the dealers themselves on monthly basis.
Guide the customer requirement across internal company areas /BO-Order)
Guaranty the order cycle execution.
Report Sales and credit status during the month.
Active part of the S&OP cycle.
Be part of the Collaborative process with the Customers- Forecast Collaborative.