Customer Service and Sales Executive

at  UCMHP Academy Pte Ltd

Position: Customer Service and Sales Executive (Operation Department)-5 working days(include weekend)

Job Description

• Provide overall support in operations, such as office/sales/inventories admin duties.
• Handle inbound inquiries and feedback to customers via phone, walk in, emails and social media platform.
• Assist and coordinate in online events, on-site training/exhibitions, etc.
• Preparing the event and monitoring/increasing the number of sign-up rates.
• Assists in reminder and follow up.
• Assist in setting up rooms for events and zoom calls.
• Maintain customer records by updating account information.
• Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media.
• Processing order, sales invoice, and admin filing.
• Responsible for researching, developing marketing opportunities, and planning and implementing new sales plans.
• To support any ad-hoc project assigned by Management.

5 working days per week, you may require covering weekend events, training or exhibitions with allowance or off-day.

Requirement:

• At least 2 years relevant working experience with digital marketing experience
• Proven work experience as a sales and marketing executive.
• Knowledge of modern marketing techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and marketing strategies.
• Strong communication skills and interpersonal skills.
• Good command of English (written and spoken).
• Good Personality, self- motivated & Independent
• Must be Computer literate (Microsoft office, PowerPoint, Words and Excel)
• Ability to work well under pressure, hands on and self-starter.
• Able to multi-tasks and work in a fast-paced environment.

Please refer the Job description for details