Customer Service Apprentice

at  Coventry and Warwickshire Partnership NHS Trust

Customer Service / Administration Apprenticeship - Level 2
Fixed Term Apprenticeship for 15 months
37.5 hours per week - Minimum of £6.82 an hour
Based in Coventry
We have an exciting opportunity!
Have you considered an Apprenticeship to kick-start your career?
We are looking for motivated individuals who desire or are interested in undertaking an apprenticeship in a customer service/ administration role within our Trust in Coventry and Warwickshire.
We are committed to your learning and development during your apprenticeship with us. Your willingness to learn is crucial and we value your commitment to completing your apprenticeship.
Important: To be eligible for an apprenticeship, you need to have the right to work in the U.K. and to have continuously lived in the UK for 3 years.
You must not be in education upon employment.
You will be working towards achieving the skills and expectations of a band 2 job description, during your training. For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.
The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
We will provide you with training and ongoing support to enable you to use the systems and processes already set up within a department. We expect that you can demonstrate good customer service and interpersonal skills and have good computer skills, including experience of using Microsoft Office packages such as Word and Excel.
The roles are for a fixed term of 15 months and involve support for you to study for an apprenticeship in Customer Services Level 2

Please refer the Job description for details