Customer Service Assistant (6 Hours) - Roundstone

at  Haskins Garden Centres

THE ROLE OF CUSTOMER SERVICE ASSISTANT

As a customer service assistant, you will be the first and last point of contact during our customers visit to the store. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach; helping customers with any query, contacting colleagues to help with product care tips and availability, lifts to the car, escalating complaints etc.
In addition to serving on the tills, you will be collecting and organizing the customer trollies in the car park and around the Garden Centre, assisting customers with their purchases as part of our ‘carry to car’ service, ensure that the car park is clear of litter and organizing the shopping basket availability across all departments to support the customer experience. The ideal candidate will need to be flexible and can perform under pressure.

KEY RESPONSIBILITIES INCLUDE:

• Trolleys
• Processing sales at the till point
• Customer Enquiries
• Cash Handling
• Wrapping and Packing
• General housekeeping duties