Customer Service Assistant

at  Bliss Promotions

We are seeking a Customer Service Representative to join our team.
The ideal candidate will be responsible for providing exceptional customer service, resolving customer queries, and promoting additional products or services.

QUALIFICATIONS:

• Previous experience in a customer service role is advantageous
• Proficient in data entry with strong attention to detail
• Excellent phone etiquette and communication skills
• Ability to analyse information and solve problems effectively
• Strong interpersonal skills and a customer-focused approach
• Ability to work well under pressure and in a fast-paced environment
  Job Types: Full-time, Permanent
  Pay: £25,896.01-£28,769.14 per year

Benefits:

• Company events
• Company pension
• Gym membership

Schedule:

• Monday to Friday

Experience:

• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In perso

• Handle incoming customer inquiries via phone, email, and live chat
• Provide accurate, valid, and complete information to customers
• Upsell products or services to increase revenue
• Perform data entry tasks accurately and efficiently
• Analyse customer needs to recommend the most suitable solutions
• Maintain a high level of professionalism and phone etiquette at all times
• Communicate effectively in English