Customer Service Assistant (CSA Retail)

at  University of Exeter

SALARY

The starting salary will be from £22,776 (pro rata) on Grade B, depending on qualifications and experience.

JOB REFERENCE

P98896
Finance, Infrastructure & Commercial Services (FICS)
Commercial Operations
Part time (18.25 hrs per wk), permanent post available .
This post will be operational across numerous locations on Streatham and St Lukes campuses, for a highly motivated and enthusiastic new recruit!
You will primarily support our retail operations operating tills, replenishing and stock rotating within shop environments and the Eat & Shop Snack Van.
Working 18.25hrs per wk for any 3 days out of 7, this role will require you to work during the day and some evenings and weekends on a rota basis.
Our team is driven on providing an exceptional customer service experience. Staff and students use our facilities year round, along with external customers out of term time. Across the campuses we provide the following services; retail shops, retail catering, residential catering, licenced premises, hospitality, conferencing and events.
We are looking for customer focused, team players who can also work alone. A particular focus will be on providing exceptional customer service at all times with a passion for providing high quality food and drink.
You will demonstrate high standards and be well organised. Having experience in roles within retail & catering with knowledge of food hygiene and health and safety would be advantageous.
You will have a flexible approach to working hours and practices, as well as having excellent communication skills. The role will include maintaining high standards of cleanliness within a busy environment, in line with Food Safety plus Health & Safety requirements.