Customer Service Assistant (f/m/x) Remote

at  Flieg ab Basel

Düsseldorf, Nordrhein-Westfalen, Germany -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate19 Dec, 2024Not Specified23 Sep, 2024N/ACommunication Skills,Customer Service,TeamworkNoNo
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Description:

Join flieg-ab-basel GmbH as a Customer Service Assistant! We are a leading travel agency based in Düsseldorf. Work remotely with flexible hours. Salary starts at €23 per hour.

Tasks

  • Handle customer inquiries via email and phone.
  • Provide travel advice and recommendations.
  • Process bookings and reservations.
  • Resolve customer complaints.
  • Maintain customer records.
  • Assist in creating travel offers.

Requirements

  • Experience in tourism or customer service is a plus.
  • Excellent communication skills.
  • Proficiency in MS Office.
  • Ability to work independently.
  • Flexibility and teamwork.
  • Must reside in Germany.

Benefits

  • Competitive salary.
  • Flexible working hours.
  • Remote work opportunity.
  • Supportive team environment.
  • Professional growth.
  • Employee travel discounts.

Ready to join our team? Apply now

Responsibilities:

  • Handle customer inquiries via email and phone.
  • Provide travel advice and recommendations.
  • Process bookings and reservations.
  • Resolve customer complaints.
  • Maintain customer records.
  • Assist in creating travel offers


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

HR / Administration / IR

Customer Service

Graduate

Proficient

1

Düsseldorf, Germany