Customer Service Assistant

at  Host Student Housing Limited

Job Title: Customer Service Assistant
Reports to: Property Manager
Working Hours: 40 hours per week
Based: On-site Cardiff
We are an established provider of quality student accommodation and are looking to recruit a Customer Service Assistant for our busy office at Shand House in Cardiff.
You will be required to assist with the day to day running of the property, deal with a wide variety of queries at the Reception counter, maintain administration records, general administration duties, accommodation inspections and collection of monies.
Applicants should be dedicated to customer service and possess excellent organisational, communication and computer skills. Training will be given on all company systems and equipment.
Responsibilities will include assisting with general housing & property management duties including rent arrears control, tenancy issues, maintenance inspections, allocation of rooms and lettings together with advertising, sales, marketing, and front of office operations.
GCSEs or an equivalent qualification would be an advantage as would relevant experience within a Hall of Residence, Hotel or Housing Company.

EXPERIENCE:

Administration: 1 year (preferred)
Customer Service: 1 year (preferred)

Please refer the Job description for details