Customer Service Assistant
at IKEA
Croydon, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 23 Apr, 2025 | GBP 13 Hourly | 23 Jan, 2025 | N/A | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Job ID: 273728
Date posted: 22/01/2025
IKEA Croydon are looking to welcome a Customer Service Assistant.
Do you like to solve puzzles and help people? then this is the job for you. Our Customer Service Assistants at IKEA help with returns and exchanges, provide product information, resolve customer issues, and ensure a smooth shopping experience.
Responsibilities:
- You will use your knowledge, resilience and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised.
- You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately.
- Supporting customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts.
- Collaborate across departments to support and enhance the checkout process.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
HR / Administration / IR
Customer Service
Graduate
Proficient
1
Croydon, United Kingdom
