Customer Service Assistant-School Leisure Assistant - Lead Host

at  Vivify Venues

Lead Community Host Job Description
Job Purpose: To lead by example by providing, guidance, support and motivation to Community Hosts, along with welcoming Hirers into the schools’ facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their visits.
Report to: Regional Operations Manager
Role and Responsibilities:
-
To deliver a world class experience for our community hirers, ensuring all customers receive a positive and rememberable experience.
-
To Support the Regional Operations Manager with onsite training of New Starters
-
To lead a team to complete training modules, aiding the understanding and knowledge of the role, such as Manual handling, Safeguarding and fire safety
-
To drive the consistency and standards of Health and Safety checks due diligence throughout the shift to ensure the high standards of the school, ground and environment are maintained
-
Undertake light cleaning duties to ensure that the school’s premises are always left as found
-
To Unlock & lock the school whilst ensuring the security & safety of the site
-
Due to the nature of our business, you may be asked at times to complete other duties and responsibilities to support the school and the team
Behaviours and Experience
Our Lead Community Host Need to be:
-
Of an outgoing personality, with a positive mindset
-
Organised – the ability to provide support and guidance at a multi-site level
-
Willing and able to participate in learning and development opportunities
-
Passionate about making a difference within the community
-
A great communicator with all staff within Vivify, the School stakeholders and Community Hirers
-
Flexible – to be able to adapt to amended bookings along with covering absence
-
Leading by example at all times
Our Lead Community Hosts need to behave:
-
With confidence when communicating to all hirers
-
With a professional and positive attitude
-
With enthusiasm, energy, and a positive outlook
Job Types: Part-time, Permanent, Zero hours contract
Pay: £12.44 per hour

Schedule:

• Monday to Friday
• Weekend availability

Application question(s):

• This is a lone working role and, by law, any employee must be aged 18 or over in order to qualify for a lone working role. Do you qualify to be a lone worker?
• This is an on-site role, how do you plan to commute to the site?
• What is your current postcode?

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: Lead Host - Dartfor

Please refer the Job description for details