Customer Service Assistant

at  Upside Down House UK

JOB OVERVIEW // SELF-EMPLOYED

You will be working with a unique attraction known as Upside Down House. An inverted home that provides customers with a zero gravity effect. It is necessary that the successor has a proactive attitude and is happy to be in photos and at times, videos. With the possibility of a permanent role in the future, we are looking for full time and part time individuals that are self-employed.

SKILLS

It is important that the candidate is happy to work as self-employed.

• Strong communication, interpersonal and organizational skills
• Ability to control large crowds and queues
• Previous customer service experience

• Taking card payments
• Managing customers inside the attraction, ensuring that the props are not tampered with
• Crowd control, making sure customers queue in one line
• Dealing with queries and providing sufficient information surrounding the attraction
• Explaining rules and instructions to customers
• Ensuring that customers are not intoxicated and are not under the influence of illegal substances
• Opening and closing of the house at the beginning and end of the day
• Other ad hoc activities