Customer Service Associate

at  Pikai Pte Ltd

Roles

• Be a first point of liasion for customers
• To gather required information/documents as required for various tasks

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
• Provide accurate information to customer’s questions
• Work closely with other team members to ensure a seamless and positive customer experience.
• Collaborate with other departments to address customer needs.
• Prepare basic documents for clients

Requirements:

• Good communication skills
• Knowledge of company secretary or accounting is a plus

Position will be partly or fully WFH

Roles

• Be a first point of liasion for customers
• To gather required information/documents as required for various task

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
• Provide accurate information to customer’s questions
• Work closely with other team members to ensure a seamless and positive customer experience.
• Collaborate with other departments to address customer needs.
• Prepare basic documents for client