Customer Service (Branches)
at Toronto Public Library
Toronto, ON, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 29 Nov, 2024 | USD 85922 Annual | 02 Sep, 2024 | N/A | Access,Customer Service,Disabilities | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Job Number:
J0624-0025
Posting Date:
August 29, 2024
Closing Date:
September 16, 2024
Job Title:
Branch Head 2 / Department Head (Repost)
Branch/Department:
Locke
Division:
Branch Operations & Customer Experience
Employment Type:
Temporary Full Time
Status:
Full-Time
of Open Positions:
1
Salary:
$47.21 - $53.34/Hour
Pay Band:
PE211
JOB SUMMARY:
To administer the delivery of public library service in an identified branch or department in accordance with system service plans and performance measures
QUALIFICATIONS:
- Graduate degree in Library or Information Science from an accredited institution or equivalent education, Minimum of three professional (3) years public library experience, including a minimum of two (2) years with leadership responsibility
- Understanding and appreciation of the philosophy of public service to all, in accordance with human rights legislation and the principles of equity and access in the delivery of library service
- Proven ability to lead and to supervise staff
- Proven ability to plan and organize work and to solve problems
- Excellent verbal and written skills
- Professional skills including customer service and collections
SALARY: $85,922.20 – 97,078.80 per annum (2024 Rates)
Upon request, accommodation will be provided through all stages of the recruitment and selection process.
If you are invited to participate in the assessment process and require accommodations for the assessment, we ask that you provide your accommodation request as soon as reasonably possible.
TPL invites applications from all qualified individuals. The Library is committed to equal opportunity, diversity in the workplace, equity and reconciliation, and welcomes applications from Indigenous people, Black and racialized groups, people with disabilities, 2SLGBTQ+ people and women.
Responsibilities:
Under the general direction of the designated supervisor, the position is responsible for:
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospital/Health Care
HR / Administration / IR
Health Care
Graduate
Proficient
1
Toronto, ON, Canada