Customer Service Consultant

at  Aston Carter

JOB SUMMARY

• Deliver High Level Customer Service for a Multi-National Financial Services Organisation
• Contract until 30th of September with Prospects for Extension
• Opportunity for Immediate Start

THE ORGANISATION

Deliver high-level customer service for our client operating in the financial industry. Our client is a leading provider of financial solutions, operating across Australia, New Zealand, and the UK. Serving a diverse customer base, including corporate, government, and small businesses, our client is currently undergoing a transformation and expansion project to increase their customer base and market share within the industry.
Located in Pymble, this is a great opportunity for someone passionate about customer service that is looking for an immediate start. The initial contract is until the 30th of September with prospects for extension.

DESIRED SKILLS AND EXPERIENCE

• Excellent communication skills, both written and verbal
• Excellent time management skills
• Strong Organisation skills
• High Attention to detail
• Intermediary computer skills
• Ability to adapt quickly to new environments

Your duties will include, but are not limited to:

• Responding to customer enquiries via phone, email, and other communication channels in a timely manner and to appropriate quality standards
• Providing flexible support and assistance to team members across the organisation as needed.
• Ability to handle multiple and conflicting priorities
• Comprehensively learn and understand company products, processes and systems
• Provide administrative support to the tea