Customer Service Consultant

at  OBrien Glass Industries Limited

Are you searching for a new career? Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? This exciting opportunity as a Customer Service Consultant might be the role you have been waiting for!

WHAT WE ARE LOOKING FOR

We are seeking the right individual who has traits and competencies to take accountability, reflectively engage with stakeholders and drive customer outcomes. The right candidate will have:

• A true passion for delivering customer service excellence
• Strong influencing and negotiation skills
• Resilience and the ability to work in a complex and fast paced environment
• Intermediate IT skills

THE ROLE

Supporting O’Brien Group Services, this is an opportunity for a customer service and administration superstar to join a growing business. Key responsibilities include:

• Be the first point of contact for our customers
• Providing a great customer experience
• Data entry and data validation
• General administration

We are seeking the right individual who has traits and competencies to take accountability, reflectively engage with stakeholders and drive customer outcomes. The right candidate will have:

• A true passion for delivering customer service excellence
• Strong influencing and negotiation skills
• Resilience and the ability to work in a complex and fast paced environment
• Intermediate IT skill