Customer Service - Contact Centre

at  WESTPAC BANKING CORPORATION

JOB DESCRIPTION

• Multiple full time, permanent roles available in Kings Meadows, starting 13 September
• Entry level opportunity, open to a variety of customer service backgrounds
• Full time paid training + hybrid work arrangements after 12 months

WHAT DO I NEED?

Our ideal candidate has strong communication skills and an ability to navigate numerous systems to support our customers. We’re keen to connect with customer service super stars, who are looking to start their career in Banking and grow with us. More specifically, we are looking for:

• At least 12 months customer service experience (any industry)
• People who thrive in a corporate and professional working environment
• Ability to adjust to a high paced, KPI environment
• Happy to commute and work onsite at our Kings Meadows office

HOW TO I APPLY?

Start here. Just click on the APPLY button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

As well as job flexibility and the financial benefits for being part of the Westpac team (like banking, wealth and insurance offers) you’ll be paid fairly, and trained so your career can grow as you do. You’ll also be encouraged to take part in our fun community projects as a paid volunteer. Other benefits include but are not limited to:

• Opportunity to work overtime. Penalty rates will apply
• Full training provided from day one to ensure your success in the role
• Flexibility to work from home 2 days a week post training
• We will be investing a wealth of time and resources in your learning. RG146 national accreditation will be provided
• Incremental salary increases will be applied as you progress through the training journe