Customer Service Coordinator

at  Hill Group UK

Waltham Abbey EN9, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate20 Nov, 2024Not Specified22 Aug, 2024N/AFlexible Approach,Customer Service,Communication Skills,Management SkillsNoNo
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Description:

SKILLS, EXPERIENCE AND ATTRIBUTES:

  • Experience in Customer Service and can demonstrate a good understanding of customer needs and delivering to their requirements
  • Strong IT Skills
  • Excellent attention to detail and accuracy
  • Has the ability to prioritise tasks
  • Strong organisational skills
  • Excellent time management skills, meets deadlines
  • Outstanding communication skills, verbal and written
  • Proactive and flexible approach
  • Works collaboratively and builds good working relationships
  • Demonstrates an understanding of H&S requirements

How To Apply:

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Responsibilities:

ROLE OVERVIEW:

Processing daily defects and EODs for the Customer Service Department, ensuring all processes and procedures are followed and all records are maintained and are accurate at all times.

ROLE SCOPE:

Ensuring that defects are raised, managed and resolved within KPI timescales. Ordering materials as and when necessary. Carrying out effective contra charge processes.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Waltham Abbey EN9, United Kingdom