Customer Service Coordinator

at  INCORP INTERNATIONAL BUSINESS PTE LTD

• Proactively respond to client inquiries and provide them solutions.
• Responsible for job assigning to other departments.
• Report to general manager.
• Clients’ status follow up.
• Create daily service job schedules and, in cooperation with the Sales Managers.
• Communicate with overseas team member by solving their enquires.
• Achieve the highest levels of quality, performance and customer satisfaction while coordinating service jobs.
• Coordinate with the team to ensure accurate invoicing of customers with due regard to the profitability expectations.
• Responsible for replying to the queries from clients and suppliers.
• No experience are welcome to apply. On job training provided.

JOB REQUIREMENTS

• Good customer service, friendly and well spoken.
• Language abilities: Must be able to converse in English.
• Bilingual proficiency (e.g., English and Mandarin) is an advantage.
• Min SPM or GCE O-LEVEL.
• Basic computer skills is required.
• Experience working in an accounting or consulting firm is preferred.

Please refer the Job description for details