Customer Service Coordinator

at  Kier Group

BR8, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate28 Jan, 2025Not Specified31 Oct, 2024N/AGood communication skillsNoNo
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Description:

We’re looking for a Customer Service Coordinator to join our Maintenance team based in Basingstoke
Location: Basingstoke with travel to other sites required.
Hours: 40 hours per week. Monday to Friday.

Responsibilities:

WHAT WILL YOU BE RESPONSIBLE FOR?

As a Customer Service Coordinator, you’ll be working within the Maintenance Helpdesk team, supporting them in responding to PPM queries.

Your day to day will include:

  • Taking PPM Calls from engineers.
  • Raise remedials following on from PPM responsible for the raising then the allocating to fall back into Pillar 2.
  • PPM Misalignment.
  • Dealing with cancelled PPMs.
  • Allocating/scheduling of PPMs.

This role of Customer Service Coordinator is great for you if:

  • You have experience within PPM and maintenance services
  • You have demonstrable IT literacy with Microsoft Office, particularly Excel & Outlook.
  • You have demonstrable accurate data entry skills with excellent attention to detail


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

HR / Administration / IR

Customer Service

Graduate

Proficient

1

Basingstoke RG21 8UQ, United Kingdom