Customer Service Coordinator
at OBrien Glass Industries Limited
O'Connor WA 6163, Western Australia, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 15 Oct, 2024 | USD 28 Hourly | 15 Jul, 2024 | N/A | Asap | No | No |
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Description:
Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.
Our O’Connor Service Centre are looking for an experienced Customer Service Co-Ordinator with Administration experience to start ASAP and be able to hit the ground running!
- Monday - Friday 8.00am - 4.00pm
- May be required to work some Saturdays
- $28.64ph + Super
Responsibilities:
- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Answering customer inquiries via telephone, email, and in-person.
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Undertake repair inspections on vehicles
- Explore customer needs and educate on our full scope of services
- Issue invoices and raise job authorities as required
- Scheduling repair bookings
- Source suitable resolutions to customer concerns and follow up customer queries
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
O'Connor WA 6163, Australia