Customer Service Crew

at  TeamSport

ABOUT US:

TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 35 tracks in the UK, 3 in Germany and 2 in the Netherlands and we are expanding further…but it’s not just about karting! We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.

WHAT SKILLS OUR CREW HAVE

• We are friendly and approachable
• We put customers first
• We have a positive and proactive attitude
• We have a great eye for detail
• We communicate well together
• We are team players!

THE TEAMSPORT EXPERIENCE:

Beyond karting, we offer multi-activity experiences. Imagine growing with us as we aspire to hit 66 sites across the UK and Europe by 2026. Join us in creating memories, driving success, and making TeamSport the ultimate workplace adventure!

THE ROLE:

We are recruiting for a customer-facing, split role position which we refer to as a Host/Marshal. The split role is highly critical to us as you’re the friendly face of our brand, the person our drivers will look to for support.

AS A HOST, YOU WILL BE RESPONSIBLE FOR

• Greeting and registering drivers
• Conducting group briefings
• Commentating on races and waving the flag
• Giving tips on how to race faster and better
• Re-fuelling our customers with food and drink from the snack bar
• Meeting team sales targets
• Upsell our merchandise/ offers/events/ memberships
• Being on hand to make sure their events are hassle-free
• Contribute to maintaining and exceeding sales and mystery visit targets

SHIFTS ARE AVAILABLE FROM MONDAY TO SUNDAY INCLUDING WEEKENDS AND EVENINGS ON A 4, 12, 20 OR 30 HOUR PER WEEK CONTRACT. FLEXIBILITY IS VITAL FOR THIS ROLE. DUE TO THE NATURE OF OUR BUSINESS, WEEKEND AND EVENING WORK IS ESSENTIAL

So..if you enjoy working in a busy, fast paced job, where no 2 days are the same, then this is the job for you.