Customer Service Executive
at Shawbrook Bank
Brentwood, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 10 Feb, 2025 | Not Specified | 10 Nov, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
Due to an internal promotion, we are currently looking to appoint a Customer Service Executive to join our busy Real Estate team. This is an ideal opportunity for an individual looking for a foot in the door into a Banking environment. As part of the real estate sales desk you will support customers and brokers by ensuring they are serviced quickly and efficiently via telephone, routing calls to the correct underwriter, completions officer or other business area.
You will be responsible for:
- Demonstrating superior customer service during communication with customers and colleagues either by phone, correspondence and/or one-on-one meetings
- Dealing with basic queries from brokers regarding application status
- Complying with FCA, KYC, AML & CCA regulations
- Complying with 1st line controls by following processes, procedures and policies
- Communicating and escalating potential issues/risks in a prompt and effective manner.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Brentwood, United Kingdom
