Customer Service Helpdesk Advisor

at  Atlas Workplace Services

Milton Keynes, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate28 Nov, 2024GBP 23795 Annual31 Aug, 2024N/ATraining,Customer Service SkillsNoNo
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Description:

MINIMUM QUALIFICATIONS, CERTIFICATIONS AND TRAINING REQUIRED

  • GCSE English and Maths or equivalent
  • Level 3 NVQ in relevant subject

Essential Knowledge, Skills and Experience for this role

  • Minimum 12 months experience in similar customer-facing role
  • Understanding of Help Desk operation
  • Customer Service skills
  • Keyboard skills

Responsibilities:

ROLE OVERVIEW:

  • Respond to inbound calls and emails from a variety of clients
  • Liaise with internal customers and sub-contractors
  • Deliver exceptional customer service

Essential Knowledge, Skills and Experience for this role

  • Minimum 12 months experience in similar customer-facing role
  • Understanding of Help Desk operation
  • Customer Service skills
  • Keyboard skill


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Milton Keynes, United Kingdom