Customer Service & Logistics Specialist

at  Beckman Coulter Diagnostics

WONDERING WHAT’S WITHIN BECKMAN COULTER DIAGNOSTICS? TAKE A CLOSER LOOK.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Customer Service & Logistics Specialist for Beckman Coulter Diagnostics role is to actively support the company’s activities in customer service and logistics.
This position is part of the Customer Service & Logistics Department located in Warsaw office. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Customer Service & Logistics Team and report to the Customer Service & Logistics Supervisor. If you thrive in an amazing and challenging role and want to support a world-class Sales organization—read on.

THE ESSENTIAL REQUIREMENTS OF THE JOB INCLUDE:

• Strong organizational, troubleshooting, problem-solving and communication skills;
• Must be fluent in and English and Polish (verbal and writing);
• Preferably 2 years of experience in an equivalent position in an international environment where demonstrating excellence in customer service levels is key for success;
• Bachelor’s degree in Logistics, Business Administration, Marketing or Accounting;
  Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
  For more information, visit www.danaher.com.
  At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Handling routine Customer’s inquires and orders. Handling orders in the Oracle system and handling Customers contracts administration by creating new customers in the system and setting up files with paper records. Handling Customer’s billing and correcting invoices/notes. Cooperation with Sales Department in respect of customer support issues. Responsibility for instruments order from company affiliates, transport process and customs clearance. Managing returned instruments with cooperation with service and warehouse. Managing the process of approval/assessment and cooperation with local equipment suppliers.