Customer Service - Makassar

at  Magada Co

• Guide our consumers and partners in using our products
• Manage service inquiries and disputes arising from our consumers and partners
• Provide excellent customer service to our consumer and partner base
• Maintain good relationships and community-building efforts with our consumers and partners
• Support projects from all verticals including registration, acquisition, and sales transaction.
• Educate consumers and partners on products, and promotional campaigns, as well as troubleshoot when they have difficulties.
• To resolve consumers’ and partners’ problems quickly and effectively with empathy and care.
• Perform administrative tasks involving a partner’s account (credit top-up, changes in partner’s information, etc.)

Benefit:

• Basic Salary

Please refer the Job description for details