Customer Service Manager
at The Pool Tile Company
BAQ4, Queensland, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 08 Nov, 2024 | Not Specified | 09 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT US
Winner of the 2024 Swimming Pool & Spa Association Queensland’s and Victoria’s ‘Best Supplier’ award, The Pool Tile Company is Australia’s leading supplier of pool and outdoor tiles. We provide quality products and exceptional service to top pool builders, landscapers, and architects. Our passion has driven significant growth, with plans for further expansion in the next 12 months. Join us during this exciting time!
Responsibilities:
ABOUT THE ROLE
We are seeking an experienced Customer Service Manager (CSM) to lead our Customer Service and Showroom teams, ensure timely and accurate customer communication, foster a productive work environment, and address customer issues in line with our company values.
OTHER DUTIES:
- Monitor workload and develop satisfaction goals.
- Hire and train team members and leverage technology.
- Document processes and present improvement ideas.
- Participate in industry events and other tasks as requested.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Brisbane Airport QLD 4008, Australia
