Customer Service (Materials Coordinator) - CONTRACT

at  Leggett Platt

We make life more comfortable.
Leggett & Platt’s overall mission is a commitment to enhance lives – by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future.
Leggett & Platt’s inventive heritage and leadership in the residential products industry span more than 130 years. As The Components People, we are the leading supplier of a wide range of products and components for all areas of life, including mattress springs and carpet cushion, as well as bedding machinery and erosion-control products.
From aerospace tubing and fabricated assemblies to flooring underlayment and carpet cushion, Leggett & Platt has divisions that design, manufacture, and sell a variety of products. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the aerospace, hydraulic cylinders, flooring, textile, and geo components industries.
Learn more about the history of Leggett: https://leggett.com/history

QUALIFICATIONS:

• Bachelor’s degree or previous experience in a supply chain role
• Material planning or other operations/supply chain experience
• Large organization experience, and experience of using ERP/MRP software, Oracle software, Microsoft Office and Access would be preferred.
• 3-5 years related experience within an ISO/TS16949 manufacturing environment.
• Problem solver and ability to manage conflict and multiple priorities.
• Good organizational and interpersonal skills
• Good oral and written communication skills

• Daily communication with customers and suppliers regarding order status and deliveries.
• Process customer EDI releases daily, input manual releases and single orders.
• Solve Finished good demand problems related to releases and logistic issues.
• Daily follow-up of parts required for regular production and service builds.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Co-ordinate and track expedited shipments to customers and from suppliers.
• Meet annualized premium freight objectives.
• Responsible for raw material and component supply to the branch(s) (inter-co + external)
• Responsible for releasing purchase orders with enough lead-time to ensure schedule attainment.
• Responsible to manage out of branch supply exceptions (supplier issue, logistic issue, demand spike).
• Responsible to order the right raw materials and components in advance of production.
• Responsible to identify issues, create a plan and take action to restore normal operations and minimize impact of any disruption.
• Verification, tracking and reconciliation of Cums, resolve differences with customer, suppliers, production, or other departments involved.
• Investigate material shortages (missing Finished good or component inventory) and adjust as required.
• Coordinate the launch and/or phase out of Finished goods and component material.
• Manage ECO changes to ensure zero obsolescence.
• Monitory inventory levels daily to achieve targets and participate in physical inventory process.