Customer Service Officer #Airport

at  SMARTE CARTE SINGAPORE PTE LTD

JOB SPECIFICATIONS (QUALIFICATIONS/EXPERIENCES):

• Familiarity with POS system will be on an added advantage
• Good interpersonal and communication skills
• Team player
• Ability to converse in basic English
• Able to obtain an Airport Pass (Airside).
• Able to carry up to 25kg luggage
  Singaporean Only
  6 days work week
  Fixed Shift
  Morning shift: 6.50am - 3.10pm
  Afternoon shift: 2.40pm - 11pm
  Night shift: 10.45pm - 7.05am
  Job Types: Full-time, Permanent
  Salary: $2,060.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Experience:

• Retail Sales: 1 year (Preferred)

Job Type: Full-time
Pay: $2,060.00 per month

Schedule:

• Day shift
• Early shift
• Late shift
• Night shift

Work Location: In perso

• Attend to customer inquiries and provide excellent customer service experience
• Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
• Perform opening and closing settlement for POS and BSS for daily cash reconciliation
• Perform bag wrapping service and upselling of baggage services or products
• Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
• Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
• Responsible for store cleanliness and image
• Any other duties as assigned by management