Customer Service Officer
at Blackwood Homes and Care
Edinburgh, Scotland, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 10 Feb, 2025 | GBP 32099 Annual | 10 Nov, 2024 | N/A | Social Housing,Customer Service,Microsoft Office | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Deliver outstanding customer service across multiple channels, maintaining our commitment to putting customers at the heart of what we do.
- Support the team manager in workforce planning, ensuring consistent service levels and effective call management.
- Coordinate back-office activities to meet quality standards and deadlines.
- Handle customer complaints effectively, ensuring timely and satisfactory resolutions.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Edinburgh, United Kingdom
