Customer Service Officer - Loyalty/Retention focus

at  Nissan Australia

Mulgrave VIC 3170, Victoria, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate10 Nov, 2024Not Specified10 Aug, 20242 year(s) or aboveGood communication skillsNoNo
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Description:

We offer tailored retail and wholesale financial solutions to the automotive market. Start your journey with us by joining our Customer Loyalty team and being responsible for proactive relationship building with our current portfolio of existing customers.
Get Excited about driving our cars and having the option to lease a car for you and your family at a significantly discounted rate.
Be Connected to a long term career at Nissan which can take you around the world.
Have Confidence in your development through training and be supported with flexible hybrid working options.

Responsibilities:

  • At least two years’ experience in a customer service/sales role with a focus on providing outstanding customer experiences.
  • Capable of quickly building a strong rapport by utilising your interpersonal skills, asking clarifying questions, and anticipating customer needs
  • Ability to delight with a ‘can do’ attitude: positive, confident and focused on the best possible outcome for our customers
    You will be contributing to Nissan Financial Services vision to be the financier of choice. Key to this is your commitment to delivering service excellence to our customers and our pursuit of best practice.
    As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates from all walks of life. We are committed to attracting and retaining a diverse workforce where employees feel valued, respected, and empowered to reach their full potential.
    Power Your Future with Nissan


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Mulgrave VIC 3170, Australia