Customer Service Officer - Nottingham

at  The Cooperative Bank

Nottingham, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Dec, 2024GBP 22250 Annual25 Sep, 2024N/ACustomer Service,Cash HandlingNoNo
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Description:

Location

Nottingham
Discipline:

Retail Banking
Job type:

Permanent
Salary:

£22,250
Job ref:

028102
Published:

3 days ago

WHY JOIN THE CO-OPERATIVE BANK?

2024 is an exciting time to join The Co-operative Bank as we continue our journey of growth.
As the original ethical bank, formed in 1872, we are the only UK high street bank with a customer-led Ethical Policy; one of the many reasons our customers choose to bank with us. Unlike a lot of businesses, we haven’t just developed an ethical approach. We’ve had one from the very start.
Working in one of our branch offices is all about the customer experience, what our customers see, hear and feel and is not just simply a transaction. That’s why Moneyfacts have awarded us the ‘Branch Network of the Year’ several years running!
We have a great opportunity for anyone who is looking to kick-start or continue their career with the financial services industry. It doesn’t matter if you haven’t worked in a bank before, as you will benefit from our comprehensive training program and supportive environment. You will develop expertise in banking practices and gain a deep understanding of our customers, products and services.
We are looking for people with outstanding customer service skills, who excel in a target driven environment, are motivated to succeed and want to thrive in a fast-paced and rewarding organisation.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

  • Previous experience gained within a customer service environment is essential (knowledge of cash handling would be advantageous)
  • A passion for excellent customer service with a positive, enthusiastic and resilient approach
  • Proven success in achieving targets, objectives or deadlines
  • Computer literate with the ability to navigate quickly and confidently around multiple systems whilst speaking to customers
  • Proficiency in assisting customers from diverse backgrounds, including vulnerable individuals.
  • The ability to work in a fast paced environment

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Banking / Insurance

Customer Service

Graduate

Proficient

1

Nottingham, United Kingdom