Customer Service Officer

at  Plasdene GlassPak

Mickleham VIC 3064, Victoria, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Oct, 2024Not Specified31 Jul, 2024N/ACold Calling,Packaging,Communication Skills,Customer ServiceNoNo
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Description:

A FANTASTIC OPPORTUNITY WITHIN THE DYNAMIC WORLD OF PACKAGING FOR AN INDIVIDUAL WITH A DESIRE TO PROVIDE AN EXCEPTIONAL CUSTOMER SERVICE AND SALES EXPERIENCE!

  • Monday - Friday (9:00am - 5:00pm)

  • Close knit team with a fun, supportive and collaborative culture

  • Highly successful and growing business offering stability
  • Great salary
  • Not a call centre - No cold calling
  • Excellent role to expand career potential for seasoned professionals seeking their next challenge
  • Also prepared to mentor those with limited work experience

KEY ACCOUNTABILITIES:

  • Engage face-to-face with customers in a Showroom environment taking them on a journey of exploration to provide the best packaging solution to fit their needs
  • Respond to telephone sales enquiries
  • Prompt and efficient processing of customer orders and timely follow-up to meet specified delivery dates
  • Price and quote customers within agreed parameters
  • Build strong customer relationships for repeat business
  • Field new enquiries and provide support to the external sales team

ABOUT US

Plasdene Glass-Pak is now the largest independent, family and Australian-owned Packaging Distribution Business in Australia. We supply glass and plastic bottles, jars, containers, closures, cartons, dividers, cans, flexible and bulk packaging to the food, beverage, pharmaceutical, health care, wine, oil, spirit, industrial, agricultural, pet care, personal care and cosmetic sectors from seven Packaging Plaza Showrooms and Distribution Centres across the Nation.

Responsibilities:

ABOUT THE ROLE

Our customer service team is highly valued and critical for our continued success. The role is diverse and will see you working with a large and varied product range.

To succeed in this role you will need the following skills and attributes:

  • A passion for sales and customer service
  • Clear and confident written and verbal communication skills
  • Computer literacy - SAP or equivalent, although not essential, would be advantageous
  • A collaborative approach and a team contributor
  • Maturity and a proactive nature
  • High attention to detail and accurac


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Mickleham VIC 3064, Australia