Customer Service Officer- Reception

at  Stockport Homes Group

THIS IS A PART TIME POSITION WORKING 22 HOURS PER WEEK MONDAY – FRIDAY BETWEEN THE HOURS OF 8.30AM – 5PM.

Stockport Homes Group manages a 12,000 strong housing stock on behalf of Stockport Council. Providing high quality affordable housing is something we are passionate about;
We’re looking for a Customer Services officer to join our driven and friendly team working in our busy reception area at our head officer Cornerstone in the centre of Stockport town centre.
Our customer service officers are often the first point of contact for our customers, making them crucial to delivering a first class customer experience.
This is a fantastic chance for someone to join our award winning, successful business and really put their talents to the test.

The successful candidate will:

• Help us to create a friendly, relaxing and professional environment.
• Build strong rapport with reoccurring customers.
• Provide exceptional and efficient customer service to everyone who visits.
• Answer queries in a caring and helpful way, making sure everyone feels valued.

You will need to be very customer focussed, have excellent written and verbal communication skills a working knowledge of IT and Microsoft Office applications and have a real interest in supporting people who are often in difficult situations.
The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
This role will be on Stockport Homes Limited terms and conditions.
The successful applicant’s appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service.
We understand that if you don’t meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.
We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.

Please refer the Job description for details