Customer Service Officer
at SIN GEE HUAT RECYCLING PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 21 Oct, 2024 | USD 2200 Monthly | 22 Jul, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
BENEFITS:
• 5 days’ work week (9:00am to 6:00pm). Work compulsory on Saturday and Sunday. Off 2 days on weekday
- No OT required.
- Work life balance.
Responsibilities:
- Assist new customers at the counters and provide information about the services and answer inquiries.
- Answer reception phone calls and write down information.
- Capture incoming and outgoing vehicle details (Weight, No. of Pax, etc.) into the weighbridge system.
- Tally operations weighing details with the weighbridge details.
- Retrieve or create customer details via the system to create a payment voucher.
- Verify the accuracy of payment details.
- Initiate/verify authentication approval for payment.
- Handle customer issues and feedback to reflect to the management for review and improvement.
- Maintain accurate records of all transactions and interactions in both digital and physical formats.
- Regularly update and maintain customer and transaction records to ensure accuracy and reliability of information.
- Maintain clear and effective communication with the operations team, drivers, and management to ensure smooth operations.
- Provide general administrative support for office consumables.
- Provide administrative support to operations and fleets.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospital/Health Care
HR / Administration / IR
Health Care
Graduate
Proficient
1
Singapore, Singapore