Customer Service / Reception / Office Administration

at  Tradie Support Services

At Tradie Support Services, our purpose is to empower businesses to thrive by making them more efficient and profitable. We are committed to creating freedom for our clients, enabling them to focus on what matters most, spending time with loved ones and pursuing their passions, without the stress of managing every aspect of their business.
We are looking for another one or two dedicated and passionate individuals who want to share our mission to help our clients succeed and join our team in Eltham.

ARE YOU AN AWESOME ADMIN ALL-ROUNDER WITH RECEPTION EXPERIENCE AND A HIGH ATTENTION TO DETAIL AND CAN FOLLOW PROCESSES?

If you love making a positive impact and supporting others, even if you haven’t worked for 10 years, we’d love to hear from you. :-)

SKILLS REQUIRED

• 3+ years of office administration and/or reception experience
• A supportive and positive attitude and BRILLIANT phone manner
• Data Entry with high attention to detail (a MUST) & the ability to Multi-Task
• Knowledge of Word, Excel & Outlook
• High-level customer service
• Ability to pick up new computer systems and software
• Enthusiastic, flexible and not afraid to get your hands dirty or learn new skills with a varied workload
• Take pride in your work and understand the importance of working to a high standard to support our clients

• Personal Assistant & Administration Support to our clients, assisting them with all of their requirements
• Build & retain relationships with all clients
• Email Management
• Reception Services - answering & managing all incoming calls, as well as making outgoing calls
• Job Management - Processing purchase orders, scheduling jobs in a job management software, communicating with our clients’ clients, processing and following up quotes & invoices, following all checklists and processe