Customer Service Rep (Workplace Solutions Claims) – Remote
at Mutual of Omaha
Remote, Oregon, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 12 Oct, 2024 | USD 18 Hourly | 13 Jul, 2024 | N/A | Customer Service,Access,Written Communication,Overtime,Decision Making | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Location: Remote
Work Type: Full Time Regular
Job No: 503229
Categories: Customer Service
Application Closes: Open Until Filled
WE VALUE DIVERSE EXPERIENCE, SKILLS, AND PASSION FOR INNOVATION. IF YOUR EXPERIENCE ALIGNS WITH THE LISTED REQUIREMENTS, PLEASE APPLY!
If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.
Circa
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Responsibilities:
- Provides customer service for routine inquiries and assists with complex cases as directed.
- Researches and analyzes incoming inquiries, using relevant systems and reference materials to effectively resolve issues.
- Elevates sensitive customer requests when necessary for appropriate handling.
- Makes outgoing calls to obtain information not readily available and conducts thorough research.
- Stays updated on company, industry, and regulatory changes, using service contacts as opportunities for business conservation and expansion.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
HR / Administration / IR
Customer Service
Graduate
Proficient
1
Remote, USA
