Customer Service Representative
at ADIB Abu Dhabi Islamic Bank
Abu Dhabi, أبو ظبي, United Arab Emirates -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 29 Nov, 2024 | Not Specified | 29 Aug, 2024 | N/A | Computer Skills,Regulations,Service Standards | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
ROLE PURPOSE:
To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIB’s professional image in all interpersonal dealings.
KEY ACCOUNTABILITIES OF THE ROLE
These are the main responsibilities of this role:
RESPONSIBILITIES:
Greater: Welcome & greet the walk-in customers and inquire and understand his/her needs.
SPECIALIST SKILLS / TECHNICAL KNOWLEDGE REQUIRED FOR THIS ROLE:
- Broad knowledge of ADIB’s Retail Banking financial products & services
- Fair knowledge of ADIB’s Operational Policies & Procedures
- Excellent knowledge in ADIB alternative channels (mobile/ chatbot/ ITM/ CCDM) and the services offered on these channels
- Good Knowledge of UAE banking practices, regulations & risks
- Fair knowledge of service standards
- Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
- Knowledge of Cross Sales
- Computer skills
- This position is for UAE Nationals only
Job ID 300002248162230
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Banking / Insurance
Customer Service
Graduate
Proficient
1
Abu Dhabi, United Arab Emirates
