Customer Service Representative/Administration Support (Term to Jan 30 2026)
at Northwest Territories Power Corporation
Fort Smith, NT, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 20 Dec, 2024 | USD 32 Hourly | 24 Sep, 2024 | 2 year(s) or above | Microsoft Office,Credit Cards,Outlook,Payments,Excel,Communication Skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Act as main point of contact between customers and the Power Corporation.
- Accept payments and accurately enter on account.
- Respond in a comprehensive manner to all customer inquiries in person, over the phone or by written communication.
- Accurate and timely completion of customer service orders.
- Complete the collections process on the scheduled dates.
- Utilize critical thinking and sound judgement in responding to customers and to identify urgent issues.
- Responding to inquiries which may include questions about billing statements and account changes.
- Other duties as required
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Outsourcing/Offshoring
Accounts / Finance / Tax / CS / Audit
Customer Service
Diploma
A fast-paced customer service call center setting
Proficient
1
Fort Smith, NT, Canada
