Customer Service Representative

at  Art Escape

CUSTOMER SERVICE ASSOCIATE AT ART ESCAPE – FLEXIBLE HOURS

Are you a people person who loves working in a fun, creative environment? Join our team at Art Escape in Laconia, NH, where every day is a chance to bring joy to our guests! We are a paint-your-own ceramics and canvas studio offering classes, parties, and walk-in activities.

ABOUT THE POSITION:

We are seeking a part-time Customer Service Associate who thrives in a busy, interactive environment. This role is perfect for someone with excellent communication skills who loves helping others. You don’t need to be an artist—just someone who can provide excellent customer service, explain activities clearly, and help create a welcoming atmosphere.

WHY WORK AT ART ESCAPE?

The best part of working at Art Escape is that our customers are here for fun and entertainment. Our guests include grandparents with their grandkids, families on vacation, and people looking for a relaxing time. Unlike a grocery store or other work environments, our customers are usually in a great mood, ready to enjoy a creative experience—no “hangry” customers here!

• Flexible Shifts: Choose from 4-hour, 8-hour, 10-hour, or 12-hour shifts.
• Work When It Works for You: Whether you prefer working during school hours, after school, evenings or weekends, we will try our best to find shifts that work with your availability.

QUALIFICATIONS:

• Excellent customer service skills with a friendly, positive attitude.
• Strong communication skills to clearly explain instructions.
• Ability to multitask and thrive in a busy environment.
• Must be reliable and able to work the shifts that fit your schedule.
• Comfortable being on your feet for the duration of the shift.
• Customer service experience is preferred but not required—we’re happy to train the right person!

EXPERIENCE:

• Customer service experience is preferred but not required

• Provide outstanding customer service, ensuring each guest has a positive experience.
• Use a POS system to ring up orders and enter customer information.
• Count back change (dollar bills only; no coins).
• Explain art activities to customers in a friendly and clear manner.
• Follow a cleaning checklist to maintain studio cleanliness.
• Multitask efficiently in a busy environment, staying on your feet during the shift.
• Assist in various studio tasks to keep the day running smoothly.