CUSTOMER SERVICE REPRESENTATIVE
at Aurora Parts and Accessories LLC
Grand Prairie, TX 75050, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 23 Oct, 2024 | Not Specified | 25 Jul, 2024 | N/A | Operating Systems,Excel,Communication Skills,Computer Skills,Written Communication,Microsoft Word | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
SUMMARY
This position’s primary duty will be to serve as a direct point of contact for customers and is responsible for ensuring that the Company’s customers receive an adequate level of service. This position maintains solid customer relationships by providing information in response to inquiries about products or services and to handle and resolve complaints with speed and professionalism, along with discretion and independent judgment.
KNOWLEDGE AND SKILL REQUIREMENTS
- High school diploma or equivalent
- Excellent written and verbal communication skills
- Excellent phone skills
- PC, Microsoft Word, Excel, and basic computer knowledge. Specific knowledge of internal operating systems beneficial.
- Attention to detail and task completion skills
EDUCATION
Required
- High School or better in General Studies
SKILLS
Required
- Problem Solving
- Basic Computer Skills
- Telephone Communication
- Verbal Communication
- Written Communication
How To Apply:
Incase you would like to apply to this job directly from the source, please click here
Responsibilities:
- Receive and process high volume of incoming orders via phone, fax, and electronic format in an accurate and timely manor.
- Process status and inquiry requests in an accurate and timely manner.
- Respond promptly to all customer inquiries.
- Answer limited volume of phone calls in a timely, professional, and courteous manner.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
HR / Administration / IR
Customer Service
Diploma
Proficient
1
Grand Prairie, TX 75050, USA