Customer Service Representative

at  AutoCanada Inc

Calgary, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate26 Jan, 2025Not Specified27 Oct, 2024N/AExcel,Communication Skills,Management Skills,Customer ServiceNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

LOCATION, ON-SITE

Schedule: Monday to Friday, 8 am – 5 pm
Courtesy Collision Centre is looking for a Customer Service Representative located in Calgary. We are a growing team with opportunities for career advancement.

REQUIREMENTS:

  • High School Diploma
  • Experience in customer service or sales, preferably in the automotive industry
  • Knowledge of Body Shop Connect, Repair Centre, Mitchel Connect, or Progi would be an asset
  • Experience with Excel
  • Strong organizational and time management skills
  • Must possess a valid driver’s licence and a safe driving history
  • Excellent verbal and written communication skills

Responsibilities:

  • Answer customer calls and provide answers to questions accordingly with respect to their insurance claim(s)
  • Outbound calls to customers to schedule appointments (Estimates and Repairs)
  • Outbound calls to customers with status updates
  • Assist with customer appointment check-ins and customer deliveries
  • Update internal systems with detailed/accurate notes
  • Assist with accounts receivable
  • Assist with in person customer service as well as office work


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Diploma

Proficient

1

Calgary, AB, Canada