Customer Service Representative
at AutoCanada Inc
Calgary, AB, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 26 Jan, 2025 | Not Specified | 27 Oct, 2024 | N/A | Excel,Communication Skills,Management Skills,Customer Service | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
LOCATION, ON-SITE
Schedule: Monday to Friday, 8 am – 5 pm
Courtesy Collision Centre is looking for a Customer Service Representative located in Calgary. We are a growing team with opportunities for career advancement.
REQUIREMENTS:
- High School Diploma
- Experience in customer service or sales, preferably in the automotive industry
- Knowledge of Body Shop Connect, Repair Centre, Mitchel Connect, or Progi would be an asset
- Experience with Excel
- Strong organizational and time management skills
- Must possess a valid driver’s licence and a safe driving history
- Excellent verbal and written communication skills
Responsibilities:
- Answer customer calls and provide answers to questions accordingly with respect to their insurance claim(s)
- Outbound calls to customers to schedule appointments (Estimates and Repairs)
- Outbound calls to customers with status updates
- Assist with customer appointment check-ins and customer deliveries
- Update internal systems with detailed/accurate notes
- Assist with accounts receivable
- Assist with in person customer service as well as office work
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Diploma
Proficient
1
Calgary, AB, Canada
