Customer Service Representative

at  Azelis

People. Talented, resilient, and passionate. Honest, humble, and respectful. Striving to make the world a better place by formulating for our planet’s change makers, our people ignite the magic we make at our labs and constantly pursue ways to inspire our customers and move us forward in our journey toward innovation through formulation.
The people at Azelis embrace change as an invaluable opportunity to grow, learn and become ever better at what we do. We are a team united in passion, vision, and values. And we believe that we can work together to achieve everything we set our minds to.
Our industry is ready for disruption, and we are looking for enthusiastic and innovative people who are thirsty for a challenge to join us and make a difference.
Are you here for the change makers? You’ve come to the right place…
As a Supply Chain Representative, you will coordinate purchase orders with suppliers and sales orders with Azelis’ local clients in Hungary. You will provide valuable support to all stakeholders and contribute to the growth of the business.

Main Accountabilities

• Ensure proper follow up of purchase orders and internal sales orders, enter them in the system and assure proper coding (Intrastat, VAT).
• Organize the purchase orders based on the sales orders forecast, keeping stock at minimum levels in close collaboration with the Sales Team.
• Make sure of the relevance of prices and accruals set on purchase orders and sales orders.
• Follow up of price changes through offers and price requests.
• Verify supplier invoices, enter them in the system and assure proper coding (Intrastat, VAT)
• Ensure close collaboration with the sales team concerning price agreements and technical product information.
• Organize the transport of the products to the predetermined rules and in collaboration with external transport partners
• Solve possible transport problems.
• Ensure close communication with the suppliers/internal clients on orders and send the required information ( product changes, classification, risks, PBMs, legal aspects, production process etc.).
• Assure correct registration and follow-up of all complaints throughout the full process. Interact with SHEQ and logistics management for related complaints.

Qualification & Skills

• Bachelor degree in Supply chain or equivalent.
• 3-5 years of experience in Supply Chain or Customer Service.
• Strong Team-Player, ability to communicate and to cooperate with other Functions/Entities.
• Ability to work independently, be responsible for own’s action, take initiatives.
• Good analytical and problem-solving skills.
• Good knowledge of English (both oral and written).
• Proficiency in Hungarian at a native speaker level.
• Advanced user of various ERP & IT tools.

Please refer the Job description for details