Customer Service Representative

at  Beckman Coulter Diagnostics

WONDERING WHAT’S WITHIN BECKMAN COULTER DIAGNOSTICS? TAKE A CLOSER LOOK.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Customer Service Representative for Beckman Coulter Diagnostics is responsible for order managemet, handling customer service-related logistics tasks, and maintaining close contact with customers.
This position is part of the Customer Service Department located in Budapest and will be onsite. You will be responsible for processing and tracking customer orders and deliveries in accordance with the customer’s needs in the territory of Republic of Hungary keeping in touch online with foreign support teams. You should be ideally located in commuting distance from Budapest.
We are looking for a reliable and accurate team player, who will take the responsibility for delegated tasks. A self-motivated and flexible person who is willing to serve and support our customers at a high level at Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Customer Service Team and report to the Customer Service Manager.
If you thrive in a fast-paced role and want to work to build a world-class Customer Service organization—read on.

THE ESSENTIAL REQUIREMENTS OF THE JOB INCLUDE:

• High school degree or higher with 2+ year experience
• Proficiency in both written and spoken English and Hungarian required
• Advanced computer skills in MS Office, especially in Excel
• Ability to build strong customer relationship and deliver solution in professional manner
• Strong attention to details
• Proactive attitude and way of thinking
• Ability to organize and prioritize work and meet critical deadlines
• Strong communication and cross-team collaboration skills

• Manage and monitor customer orders on a daily basis.
• Provide an outstanding level of support for our customers, ensuring the availability of customer service by phone and e-mail during working hours.
• Maintain contact with foreign distribution centers and support teams.
• Compile reports supporting our work
• Support the activities of other departments within the company.