Customer Service Representative (Billing / Accounts Receivable Experience)

at  GFL Environmental

GFL Environmental is looking for an experienced Customer Service Representative with billing / account receivable experience for our Windsor, ON facility.
This position will perform accounts receivable functions through reviewing amounts owed the company by customers or clients while providing timely responses and excellent service to the Company’s internal and external customers. Work closely with sales, logistics/dispatch, and operations to provide service to customers. Answer phone calls/emails and respond to customer inquiries in a professional and timely manner.
This is an in-office position Monday-Friday. Shift timings will be between 7 am to 6 pm (40 hours a week).

At GFL our goal is to invest in our people and provide opportunities to grow, for life!

• Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!
• We offer a competitive benefits plan, including RRSP match, orthodontics and vision coverage
• With 20,000+ employees across North America, we offer a dynamic set of career opportunities, locations and growth!
• We appreciate all of the local communities we live and work in, and actively contribute to them through our flagship Full Circle Project
• We believe investing in the future is the right investment, our first fully electric truck is now in operation!
• GFL is traded on the NYSE & the TSX – search “GFL” to see our stock performance

REQUIREMENTS:

• High school diploma or general education degree (GED) required
• Prior experience in customer interfacing as well as billing role
• Excellent written and verbal communication skills
• Previous coursework in accounting preferred
• Working knowledge of Microsoft Office-Outlook, Word and Excel and Trax
  Starting Pay: $20-23/hour depending on experience

• Compiles amounts owed to the company and inputs figures into the account system
• Maintain accurate recurring receivables schedule
• Complete various month-end and year-end reconciliation’s
• Work closely with sales, logistics/dispatch, and operations to provide service to customers.
• Answer phone calls/emails and respond to customer inquiries in a professional and timely manner.
• Responds to inquiries from customers or clients and research/resolve concerns or discrepancies
• Reconciles payments against POs
• Provide branch customer service by answering questions and resolving customer issues
• Perform other duties and responsibilities as required or requested by management.