Customer Service Representative, Building Services-C0789

at  City of London

The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage whole heartedly in the London community. To learn more about The City of London’s commitment to Anti-Racism and Anti-Oppression, visit the ARAO website.
The City of London wants you to #JOIN THE TEAM. Visit our career webpage to learn more about London and the Top Reasons to work for the City of London.

QUALIFICATIONS:

Completion of a one-year Post-secondary certificate in business or office administration or equivalent.

EXPERIENCE:

Six months of previous related experience is required.

SKILLS AND ABILITIES IN THE FOLLOWING AREAS ARE NECESSARY:

Knowledge of various City of London by-laws, the Ontario Building Code, London’s Water By-law, and Ontario’s Safe Drinking Water Act is an asset.
Excellent customer service skills; effective interpersonal skills; administrative and organizational skills.
Minimum typing speed of 40 w.p.m. Demonstrated proficiency in word-processing, spreadsheets and database software.

Reporting to the Coordinator of the area, the Customer Service Representative, Building Services provides administrative support and customer service for the acceptance, processing and issuance of building permits, as well as operational support to Building, Plumbing and Code Compliance inspectors and Public Property Compliance, and support for the City’s Backflow Prevention and Monitoring Program.